Return Policy

As an Australian merchant, we follow Australian consumer law as defined by the Australian Competition and Consumer Commission (ACCC).

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Damaged / Faulty Products

If we supply you a faulty or damaged product, you are entitled to a refund or replacement (your choice).

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Although you need to arrange return of the product, we will reimburse your shipping costs when the product is found to be faulty.

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Change of Mind

If you have simple changed your mind, we will refund the purchase if you return the product - unused and undamaged - to us at your own expense.

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Likewise, if you would like to exchange your product, please reach out to us and we will do our best to accommodate. 

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Arranging Return

If you have any problem with any product purchased from us, please reach out via our Contact Page and we'll get back to you ASAP.